As Sales Manager, you will lead the sales team at our center and provide day-to-day
mentoring to the Educational Consultants (4 to 6 members) at IELTS CITY. The main responsibility for the role consists of managing revenue growth while also enhancing our brand.
1. Job Description
Sales Management
- Propose yearly and monthly Sales plan to the BOD;
- Manage the Sales team of your center and ensure the sales targets are achieved for the center;
- Communication of the sales targets, promotions, and pricing to the Sales team;
- Run weekly sales meetings and set objectives for every sales member;
- Monitor the timely follow-up on leads across the end-to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner;
- Monitor renewals and engage with the service team to facilitate the renewal contract conversion;
- Support sales team members with their questions on how to handle exceptions as they arise and help an individual to meet their sales objectives;
- Report weekly sales performance;
Sales & Marketing collaboration
- Ensure that all leads for which the sales team is responsible are entered in the system with the right form and the right source is associated with the lead;
- Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team;
- Attend the weekly customer insights meeting to identify the location marketing
opportunities;
Sales & Service alignment
- Collaborate with Service Officers to foster a strong working relationship between the Service Officers and Sales teams to deliver a consistent experience to our customers;
- Partner with the Service teams to ensure synergies are created between sales and service to drive internal revenues and products upselling;
- Facilitate productive communication between Sales and Service teams;
2. Benefits
- Competitive base salary – negotiable;
- Generous sales bonuses; total income ~ 2000 $ – 2500 $;
- Free English course at IELTS CITY for long-serving staff members;
- Being provided with training on essential skills for long-term career developments;
- Opportunities to explore one of the most pleasant and stimulating working environments;
3. Requirements
- 3 – 4 years of sales experience in the Educational field;
- Understanding of core sales principles: sales pipeline, forecasts, planning and,
techniques; - Understanding of or experience within the English Language Teaching sector;
- Background within education/service/ sector;
- Professional sales qualification, or degree in Business/Marketing;
- Good level of English and fluent in Vietnamese;
- Knowledge of MS office packages;
- Service orientated;
- Pleasant gentle voice;
- Showing interest in education in general and foreign languages in particular;
- Working full-time (48 hours per week);
4. How to apply
Kindly send your CVs to our HR team – hr@ieltscity.vn
Contact Point: Ms. Loan – 0374 629 685 (Phone/ Zalo/ Whatsapp)
