Sales Manager

As Sales Manager, you will lead the sales team at our center and provide day-to-day
mentoring to the Educational Consultants (4 to 6 members) at IELTS CITY. The main responsibility for the role consists of managing revenue growth while also enhancing our brand.

1. Job Description

Sales Management

  • Propose yearly and monthly Sales plan to the BOD;
  • Manage the Sales team of your center and ensure the sales targets are achieved for the center;
  • Communication of the sales targets, promotions, and pricing to the Sales team;
  • Run weekly sales meetings and set objectives for every sales member;
  • Monitor the timely follow-up on leads across the end-to-end sales funnel and that the sales team is compliant at updating the leads in the system in a timely manner;
  • Monitor renewals and engage with the service team to facilitate the renewal contract conversion;
  • Support sales team members with their questions on how to handle exceptions as they arise and help an individual to meet their sales objectives;
  • Report weekly sales performance;

Sales & Marketing collaboration

  • Ensure that all leads for which the sales team is responsible are entered in the system with the right form and the right source is associated with the lead;
  • Identify inefficiencies in the coordination between the marketing and the sales team with respect to the management of the leads for each media owner in the marketing team;
  • Attend the weekly customer insights meeting to identify the location marketing

Sales & Service alignment

  • Collaborate with Service Officers to foster a strong working relationship between the Service Officers and Sales teams to deliver a consistent experience to our customers;
  • Partner with the Service teams to ensure synergies are created between sales and service to drive internal revenues and products upselling;
  • Facilitate productive communication between Sales and Service teams;

2. Benefits

  • Competitive base salary – negotiable;
  • Generous sales bonuses; total income ~ 2000 $ – 2500 $;
  • Free English course at IELTS CITY for long-serving staff members;
  • Being provided with training on essential skills for long-term career developments;
  • Opportunities to explore one of the most pleasant and stimulating working environments;

3. Requirements

  • 3 – 4 years of sales experience in the Educational field;
  • Understanding of core sales principles: sales pipeline, forecasts, planning and,
  • Understanding of or experience within the English Language Teaching sector;
  • Background within education/service/ sector;
  • Professional sales qualification, or degree in Business/Marketing;
  • Good level of English and fluent in Vietnamese;
  • Knowledge of MS office packages;
  • Service orientated;
  • Pleasant gentle voice;
  • Showing interest in education in general and foreign languages in particular;
  • Working full-time (48 hours per week);

4. How to apply

Kindly send your CVs to our HR team –

Contact Point: Ms. Loan – 0374 629 685 (Phone/ Zalo/ Whatsapp)

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